The Sebel Resort & Spa Hawkesbury Valley

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When looking for accommodation in NSW, The Sebel Resort & Spa Hawkesbury Valley hotel in Sydney provides you some of the best accommodation in Australia, located only less than an hour from Sydney CBD. With 105 beautifully appointed rooms and suites, The Sebel Resort in Sydney is the ideal choice for conferences, weddings, a holiday with the family or a romantic getaway.
Feel like getting pampered? We also feature the largest day spa in Sydney, The Villa Thalgo. At The Villa Thalgo you are guaranteed satisfaction with our state of the art Spa techniques and vital expertise with a range of packages that suits you. For companies looking to hire conference rooms or a meeting room facility, we offer meeting room hire, boardroom hire, business meeting rooms and corporate accommodation. With 8 formal and 5 informal meeting rooms, we have a great range of choices to suit your company’s needs.

Looking for a wedding centre in Sydney? We offer the finest in luxury and elegance to ensure that your wedding is a memorable occasion. With a range of settings and banquets available The Sebel Resort is sure to fit your wedding needs. Whether looking for Sydney accommodation, planning a romantic getaway, or need a conference centre in Sydney for the next corporate retreat, let us provide you with one of the best accommodation in Australia.

Dear Sebel client, The purpose of this survey is for past wedding clientele to evaluate the information and support provided to them throughout the planning process of their wedding at the Sebel Resort and Spa Hawkesbury Valley. Your responses will be used to review the current information given to clients and assist in the creation and development of a new wedding information pack that will be issued to future clients. The survey will take 15 minutes to complete. By completing the survey and entering your name and email address - you go into the draw to win a 2 hour Tranquility Package at Villa Thalgo Day Spa. You can choose to submit the form anonymously - leave the name and email empty.
1. Which of the following ceremony and/or reception venues did you use? *	The Chapel The Lakeside Lachlan Macquarie Room The Gazebo The Windsor Room Governor Phillip Ballroom Please select one venue.
2. What year were you and your partner married? *	Please enter the year you were married.
3. In what month was your wedding? *	January February March April May June July August September October November December Please select a month
WEDDING INFORMATION BOOKLET
4. Did you receive a Wedding Kit outlining packages, menus, beverages, additions, suppliers and frequently asked questions? *	Yes No (skip to Question 8) Please select one option
5. Was the Wedding Kit a substantial reference when discussing your wedding with your partner?	Yes No Invalid Input
If no, why not?	Invalid Input
6. Please rank your satisfaction with the Wedding Kit.	Satisfied Dissatisfied Unsure Invalid Input
7. If you required further information, what was it?	Invalid Input
SITE INSPECTION
8. Did you attend an onsite inspection? *	Yes No (skip to Question 13) Please select one option
9. Did the site inspection clarify the information found in the Wedding Kit?	Yes No Unsure Invalid Input
If no, why not?	Invalid Input
10. Did the site inspection offer additional information than that found in the Wedding Kit?	Yes No (skip to Question 13) Unsure Invalid Input
11. If additional information was offered to you on your site inspection, please specify what the information was?	Invalid Input
12. How satisfied were you with the additional information?	Satisfied Dissatisfied Unsure Invalid Input
BRIDAL EXPO
13. Did you attend one of the Sebels' Bridal Expos? *	Yes No (skip to Question 18) Please select one option
14. Please rate the quality of the information you received at the Bridal Expo:
14a) Wedding Kit	Very Satisfactory Satisfactory Somewhat Satisfactory Somewhat Unsatisfactory Unsatisfactory Very Unsatisfactory Please select one rating
14b) Supplier contact details	Very Satisfactory Satisfactory Somewhat Satisfactory Somewhat Unsatisfactory Unsatisfactory Very Unsatisfactory Please select one rating
14c) Map of the hotel	Very Satisfactory Satisfactory Somewhat Satisfactory Somewhat Unsatisfactory Unsatisfactory Very Unsatisfactory Please select one rating
15. Based on your ratings above, please comment on the information you received?	Invalid Input
16. How could we improve the information you received for future Expos?	Invalid Input
17. Is there any further information you would have liked to have received at the Expo?	Invalid Input
FINAL APPOINTMENT 18. At your final appointment you would have finalised timings for your wedding day, chosen your colour scheme and any additional decor for your wedding reception, selected meals for your guests, nominated yours and your partners meals, and received a seating plan and seating list.
18 a) Your final appointment would have been held approximately 6 weeks prior to your wedding, would you have liked to be given this information more than six weeks prior to your wedding?	Yes No Invalid Input
18 b) If you selected yes in the previous question, when would you have liked to view the information (please indicate in weeks/months prior to your wedding) and how (email, post package, via appointment, etc) would you have liked to receive the information?	Invalid Input
18 c) Did you clearly understand the process of filling out the seating list from the explanation and email instructions or would it be clearer if a diagram was provided? Select the most appropriate response.	Yes, I clearly understood the process of filling out the seating list. Yes, I clearly understood the process of filling out the seating list however a diagram would assist this process. No, I did not understand the process of filling out the seating list and would have benefited from the inclusion of a diagram for assistance. Invalid Input
YOUR WEDDING COORDINATOR
20. How would you rate the communication response time from your wedding coordinator?	Very Satisfactory Satisfactory Somewhat Satisfactory Somewhat Unsatisfactory Unsatisfactory Very Unsatisfactory Invalid Input
19. What was the approximate response time of your coordinator?	Less than 12 hours 12 - 24 hours 24 - 36 hours 36 - 48 hours Over 48 hours Invalid Input
OTHER
21. How did you find out the approximate timelines for booking the different elements of your wedding (ie. celebrant, cars, etc)?	Invalid Input
22. If the Sebel were to provide a timeline, do you think you would have referred to it?	Yes No Invalid Input
If no, why not?	Invalid Input
23. If the Sebel created a social network on Facebook, presenting package options and enabling posts with coordinators and other couples, would you utilise the service?	Yes No Invalid Input
Additional comments on your selection (why yes or no?)	Invalid Input
24. Overall, how would you rate your satisfaction with the information and support you received throughout the wedding planning process? *	Very Satisfactory Satisfactory Somewhat Satisfactory Somewhat Unsatisfactory Unsatisfactory Very Unsatisfactory Please select one rating
Thank you for accepting the opportunity to complete the survey. Your feedback is greatly appreciated. Enter your name and email address to go into the draw to win a 2 hour Tranquility Package at Villa Thalgo Day Spa. You can choose to submit the form anonymously by leaving the name and email empty but you will be ineligible for the prize draw. Prize draw closes 5pm Friday 28 October, 2011.
Your Name:	Invalid Input
Your Email:	Invalid Input